FAQ

Standard UK delivery takes 3-5 working days. Express delivery (1-2 working days) is available for orders placed before 2pm. All orders are dispatched within 48 hours.

Yes! We offer free standard delivery on all orders over £150 to UK mainland addresses.

Absolutely. Once your order is dispatched, you'll receive an email with tracking information so you can follow your delivery every step of the way.

We deliver to most European countries. Delivery times are typically 5-10 working days. Please contact us for a quote before placing your order.

Yes! Our panels are designed for easy DIY installation. Each order includes detailed fitting instructions, and we have video tutorials on our website. Most customers complete a feature wall in just a few hours.

Our MDF panels can be painted in any colour using standard emulsion paint. We recommend using a primer first for best results. Our pre-finished panels should not be painted.

Our standard panels are moisture-resistant but not waterproof. They're suitable for bathrooms with good ventilation but shouldn't be installed in direct water contact areas like shower enclosures. For wet areas, consider our waterproof panel range.

Our panels can be installed on plasterboard, brick, concrete, and most other wall surfaces. Walls should be clean, dry, and reasonably flat before installation.

Measure your wall width and height in millimetres. Our product pages include a coverage calculator, or contact our team for a personalised recommendation.

We offer a 30-day returns policy on all standard products. Items must be unused and in original packaging. Custom orders cannot be returned unless faulty.

All our panels come with a 5-year warranty against manufacturing defects. This covers issues like warping, delamination, and colour fading under normal use conditions.

Contact us within 48 hours with photos of the damage. We'll arrange a free collection and send a replacement or full refund at no extra cost.